Last Updated: November 15, 2023

1. Introduction

Welcome to BookVerse ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bookverse.com (the "Site") or make purchases through our platform.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, participate in activities on the Site, or otherwise contact us. The personal information we collect may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Billing information (credit card number, expiration date, verification code, billing address)
  • Order history and preferences
  • Account login credentials

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited
  • Time and date of your visit
  • Time spent on pages
  • Other diagnostic data

We may also collect information about how you interact with our Site using cookies and similar technologies. See our Cookie Policy section for more details.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our Site and services
  • Process and fulfill your orders, returns, and exchanges
  • Create and manage your account
  • Send you order confirmations, shipping updates, and other transactional emails
  • Respond to your comments, questions, and requests
  • Send you technical notices, updates, security alerts, and support messages
  • Personalize your experience on our Site
  • Provide you with targeted advertising based on your browsing behavior
  • Communicate with you about products, services, offers, promotions, and events
  • Monitor and analyze trends, usage, and activities in connection with our Site
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with our legal obligations

4. Sharing Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, order fulfillment, shipping, customer service, and marketing assistance.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
  • With Your Consent: We may disclose your information for any other purpose with your consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the Site to function properly and cannot be switched off in our systems.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site.
  • Functional Cookies: These cookies enable the Site to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies may be set through our Site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We also use web beacons (clear GIFs, pixel tags) that help us better manage content on our Site by informing us what content is effective. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of users.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • The right to access the personal information we have about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to the processing of your personal information
  • The right to request restrictions on the processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us using the contact information provided below.

9. International Data Transfers

Our Site is operated in the United Kingdom. If you are located in another jurisdiction, please be aware that information you provide to us will be transferred to, stored, and processed in the UK and other countries. By using the Site or providing us with any information, you consent to this transfer, processing, and storage of your information in countries where the privacy laws may not be as comprehensive as those in the country where you reside.

10. Third-Party Websites

Our Site may contain links to third-party websites and applications. We are not responsible for the privacy practices or the content of these third-party sites. Any information you provide on these sites is subject to the privacy policies of those sites, and we have no control over it. We encourage you to read the privacy policy of every website you visit.

11. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

12. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

BookVerse
Studio 30y Emma Forks
North Alexander BN14 7AR
United Kingdom

Email: privacy@bookverse.com
Phone: +443078850334